PW Warborn Topup Guide

This guide explains how to buy VC on the PW Warborn website with PayPal, iPaymu, and Duitku, and what to do if your payment has not arrived.

VC goes to your account balance, not directly to a character. You can spend it in the Shop and on In-Game Services. To shop in the in-game Item Mall, convert your VC into Cubi.

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1. Choose How to Pay

Gateway	Currency	Payment methods	Best for	Estimated processing
PayPal	USD	PayPal balance, linked bank account, debit/credit card	International players and PayPal users	Instant
iPaymu	Rupiah	Bank Virtual Account, QRIS, Alfamart, Indomaret	Players in Indonesia	1–5 minutes
Duitku	Rupiah	Bank Virtual Account, QRIS, e-wallets, retail stores	Players in Indonesia, especially e-wallet users	1–5 minutes

The Topup page only shows gateways that are currently active. If one of the gateways above is missing, it is unavailable right now, so use another one.

Package prices, bonuses, and fees differ by gateway and method, and they can change. Always go by the numbers shown on the Topup page when you pay.

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2. Before You Pay

• Have a character. A topup needs a server and character selected at the top of the dashboard. If you have no character yet, enter the game and create one first.
• Complete your profile. iPaymu requires a Phone Number, and Duitku needs a valid email of at most 50 characters. Check both in your Profile.
• Use your real details. A gateway's security check can reject a payment if the name, email, or phone number in your profile do not look genuine.
• Check your order. All purchases are final, except for the technical conditions in the Refund Policy.

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3. Topup Steps

These steps are the same for every gateway.

1. Log in and open the Topup menu.
2. Choose a gateway tab: PayPal, iPaymu, or Duitku.
3. Pick a package under 1. Choose a VC package, then a method under 2. Choose a payment method.
4. Have a streamer code? Enter it under 3. Streamer code (optional) and click Apply. You cannot use your own code. If the page says codes are live only, the code works only while the streamer is live.
5. Check the Order Summary. Total already includes the payment fee, and You receive shows how much VC you will get.
6. Click Pay, then follow the section for your gateway below.

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4. Paying with PayPal

1. After you click Pay, you are taken to PayPal.
2. Log in to PayPal and choose the balance, bank account, or card to use. If you chose the card method and have no PayPal account, follow the card option PayPal offers in your country.
3. Approve the payment.
4. Wait until PayPal brings you back to the Topup page. The payment is completed at this stage, so do not close the tab or browser early.
5. A Payment received message appears and the VC is added to your balance.

Important: Use a verified PayPal account so the payment is not held. Prices are in USD, so if your account uses another currency, PayPal sets the exchange rate.

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5. Paying with iPaymu

After you click Pay, a Complete your payment window opens on the website. Its contents depend on the method you chose.

Virtual Account (VA)

1. Click Copy next to the Virtual Account number.
2. Open your mobile banking, internet banking, or ATM and choose the Virtual Account transfer menu.
3. Paste the VA number and make sure the amount exactly matches the Total.
4. Complete the payment.

QRIS

1. Open an e-wallet or mobile banking app that supports QRIS.
2. Scan the QR code on the screen.
3. Check the amount and pay.

Alfamart or Indomaret

1. Write down or copy the Payment code.
2. Go to the cashier at the store that matches the method you chose.
3. Give the code and pay the amount shown. Keep the receipt.

Alfamart and Indomaret payments are limited to Rp 1,000,000 per transaction. For larger packages, use a Virtual Account or QRIS.

Important: Copy the number or code before you close the window, because Transaction History does not show it again. The deadline that counts is the time under Pay before (Western Indonesia Time, UTC+7). If you lose the number or run out of time, start a new topup. The old transaction expires by itself.

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6. Paying with Duitku

Virtual Account, QRIS, and retail stores

These work the same way as iPaymu: the payment window shows a VA number, QR code, or cashier code. The Open payment page button opens Duitku's own page as a backup if the code on the website is hard to scan or copy.

E-wallets (DANA, OVO, ShopeePay, LinkAja)

1. After you click Pay, you are taken to the Duitku payment page.
2. Follow the instructions and approve the payment in your e-wallet app.
3. When you finish, you return to the Topup page and a Payment status window appears.
4. If the status is still pending, do not pay again. VC is added automatically once the payment is confirmed. Check Transaction History a little later.

E-wallet deadlines are much shorter than Virtual Account deadlines, and can be as short as about 10 minutes. Have your e-wallet app open before you start.

Each method has its own amount limits. If you see an amount limit message, choose another package or method.

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7. Checking Your Payment Status

Open Topup > Transaction History to see all your topups, newest first.

Status	Meaning
pending	The gateway has not confirmed the payment yet.
paid	The payment was received and the VC is in your balance.
expired	The deadline passed. Do not pay this transaction; start a new topup.
failed	The payment did not succeed. Please start a new topup.
reversed	The payment was cancelled or pulled back through the gateway.

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8. Common Problems

I paid, but my VC has not arrived

1. Wait for the estimated processing time in section 1, then open Transaction History.
2. Do not pay twice for the same order.
3. If the VC still has not arrived after that time, click Need help? Open a support ticket on that transaction's row.
4. Attach your proof of payment or receipt, plus the Transaction No. and Transaction ID.

I see "Select a server and character before you pay"

Choose a server and character at the top of the dashboard. If the list is empty, create a character in the game first.

iPaymu asks for a phone number

Fill in Phone Number in your Profile, then try the topup again.

iPaymu's security check rejected my payment

Make sure the Full Name, email, and phone number in your profile are your real details. Try again, or use another payment method.

Duitku rejects my email

Duitku needs a valid email of at most 50 characters. Update your account email in your Profile.

I cancelled the payment on PayPal

You may see an error when you return to the website, and no VC is added. Just start the topup again. If your PayPal balance was charged anyway, open a support ticket.

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FAQ

Does VC go to the character I selected?

No. VC goes to the balance of the account you are logged in to. The character and server are only recorded on the transaction.

Why is my total higher than the package price?

The total includes the payment method's fee. The fee is shown on each method card and in the Order Summary, and it differs between methods.

Can I get a refund for a topup?

All purchases are final. Refunds are only considered for the three technical conditions in the Refund Policy, such as a payment that succeeded at the gateway but whose VC did not arrive within 1×24 hours and cannot be fixed by our team. Request one through the Contact Us page within 7 days of the payment.

What if I file a chargeback with my bank or gateway?

Please try a support ticket first. A chargeback on a completed purchase can lead to permanent suspension of the related account.